Digital Inclusion
Support for people to get the help they need to access important digital services.
Our Digital Champions are peer volunteers who help people access online services and support those who struggle to use digital tools. Sessions are carried out at an agreed public or community venue.
We also work with community venues to set up Digital Hubs where the local community can access wifi and computers and arrange drop-ins sessions. We support community spaces to hold Digital Drop-in events where you can go to get help with your digital device, getting online and using the internet.
Your nearest Digital Hub – We aim to run our digital hubs as advertised but there are sometimes unforeseen circumstance for which we apologise in advance. View the latest poster.
Referrals – If you are supporting someone who might need digital support, please complete our Digital Referral Form so we can make sure we are meeting their needs when we arrange to meet them.
Our Digital Hubs receive funding and support from Gloucestershire County Council and NHS Clinical Commissioning Group Gloucestershire through the Digital Hubs project (glosdigi.org.uk/programmes/digital-hubs).
Community spaces
We help organise drop-in sessions at community spaces such as Community Hubs or Independent Living Hubs across the district.
Digital Hubs
We can help access equipment and funding to set up a space where the community can come to use a computer and get online.
- Could you help people fill out an online form?
- Could you help someone reply to an email?
- Could you help someone chat in WhatsApp?
- Could you help people feel safe and secure online?
We can train you to work with people to help build their confidence in using digital technology in their everyday lives.
Visit our Digital Champions page, use our contact form or email nick@cscic.org.
Digital Inclusion Gloucestershire Initiative (DIGI)
Helping people find digital support across Gloucestershire
We are proud to be part of the Digital Inclusion Gloucestershire Initiative (DIGI), a countywide partnership of eight community organisations working together to reduce digital exclusion across Gloucestershire.
As more everyday services move online, DIGI helps people develop the skills and confidence they need to use technology, access essential services and stay connected.
Support is available through Digi Hubs, Digital Champions and Digi@Home.
Digi Hubs
Digi Hubs provide free, friendly digital support in trusted community settings across Gloucestershire.
People can get practical help with smartphones, tablets and computers, using email and apps, accessing online services and the NHS App, completing forms, searching for employment and staying safe online.
In 2025, Digi Hubs supported over 5,000 people across Gloucestershire, with more than half returning for further support.
Digital Champions Network (DCN) Hubs
Digital Champions are staff and volunteers who provide patient, practical support to help people build their digital skills and confidence by helping them understand how to use technology for themselves, supporting greater confidence and independence online.
The DCN is a free network for anyone providing digital support in Gloucestershire, delivering training, arranging meet-ups and providing opportunities for peer-to-peer support. If you have some free time to help others and are an average user of tech, please get in touch to find out more.
Working together across Gloucestershire
DIGI brings together eight community organisations: FVAF, Creative Sustainability, GL11 Community Hub, Brockworth Link, Gloucester Community Building Collective (GCBC), Springbank Community Group, Cotswold Friends and The Churn Community Hub.
Together, we combine trusted local support with shared knowledge, resources and expertise to help more people benefit from the digital world.
Our role in DIGI
Creative Sustainability supports people across Stroud through local Digi Hubs and opportunities for Digital Champions, providing free, practical support that responds to the needs of our local communities.
